Disability travel and transport support

What it is

A support worker can drive you and stay with you while you are out, if you need them to.

If you would like to travel on your own, we can help you learn. That might mean practising a bus or train trip together until you feel confident.

TODO confirm staff use their own cars for client transport and how they are insured

TODO confirm NDIS registration for this service before saying you are registered

People who cannot drive or use public transport on their own because of disability
People who want to learn to travel independently
People who need support at an appointment as well as getting there

We agree the trip, the pick-up time and whether you need support at the other end.
Your support worker picks you up and helps you in and out of the car if needed.
They stay with you or come back at a set time, as agreed.
They make sure you get home safely.

Can you take me to a medical appointment?

Yes. Your support worker can drive you, wait with you and help you remember what the doctor said, if you would like.

Are there kilometre charges?

There may be. The NDIS allows providers to claim some travel costs. We will explain what applies to you before your first trip.

Can you help me learn to catch the bus?

Yes. We can practise the trip together, step by step, until you are confident.

Support to get out and about, see friends, join groups and try new things.

Support workers who help with daily life, goals and getting out, planned around your NDIS goals.

Support for young children and older kids at home and out and about, with breaks for parents.

Tell us a little about what you need. We will call you back for a chat, with no obligation.

We reply to every enquiry within 1 to 2 business days.